We were delighted to see the piece in Insurance Day where Nigel Roberts, head of distribution at Aegis London, reflects on how to avoid the mistakes of the past.
Where I see real potential is in a system like Whitespace, which is gaining traction in the market. Where it scores over PPL is that Whitespace looks and feels much more user-friendly. Brokers certainly like it – and while not the finished article, colleagues who have tried it are very positive. This, to me, indicates the direction in which we need to move if we are to truly modernise.
RFIB is partnering with Whitespace for a global roll out of its digital contract placement system across RFIB’s technicians, placing brokers, classes of business, and markets in the course of 2019. The adoption of the platform will be a foundational element for RFIB’s digital transformation initiatives which are reinventing the way in which the group works with its clients and markets: streamlining and enabling data flows from front to back office.
Angus Kennedy, Group CIO RFIB, said: “Whitespace gives us a platform to build a fully digital end-to-end broking experience. With contracts in the cloud from the beginning of the placing process we can open our clients up to global capacity with a click. Post-bind we can integrate the data flows into our downstream partners and systems to increase speed while reducing the errors that are inevitable in a process involving many human touchpoints.”
Marcus Broome, Director, Whitespace commented: “We are delighted to be part of RFIB’s digital transformation programme. Whitespace enables market firms to move their business online without compromising the people and business interactions which are central to the market. We look forward to working with RFIB in collaboration with other brokers and carriers using Whitespace and to enabling the downstream efficiencies”.
We are delighted to announce that Whitespace has been awarded ISO 27001:2017 certification for the Whitespace Platform. ISO/IEC 27001 is the best-known standard for an information security management system (ISMS).
Whitespace Software Ltd has been assessed and certified as meeting the requirements of BS EN ISO/IEC 27001:2017
for the following activities:
The design, development and support of Software as a Service electronic placement system, the Whitespace Platform, that is hosted in the UK. The application is developed and supported from a Head Office location in London.
Initial Certification: 18 March 2019
Latest Issue: 18 March 2019
Expiry Date: 17 March 2022
subject to annual assessments.
What is ISO 27001?
ISO 27001 is a robust security management standard that specifies a set of best practices and controls. It is an internationally recognised standard, and means that we have:
Analysed, evaluated and documented our information security
Designed a set of information security controls to ensure the security, confidentiality and availability of the Whitespace Platform
Designed and adopted a management process that reviews and improves these controls on an ongoing basis
Conducted an internal audit to test for conformity of the management process and controls
Passed an audit conducted by an UKAS accredited external party (British Assessment Bureau)
The certification requires annual audits to test for continued conformity.
What does this mean for customers?
Whitespace has formally adopted a comprehensive set of security best practices, and this certification confirms our ongoing commitment to the security, confidentiality, and high availability of our services. This is an ongoing process of continuous improvement, review, and engagement with security standards and processes.
This means you can be confident that we are operating in a professional manner that highly values security and is compliant with an internationally recognised standard, and which has been audited by an accredited third party.
Price Forbes & Partners has entered into a partnership with Whitespace to provide electronic placing capability for its London business. The platform will commence trading over the next few months, with all classes of business to be rolled out in a phased manner during 2019.
The move is part of a larger deal with Whitespace for the development of new digital functionality designed to support Price Forbes’ clients and markets, and will also encompass other Ardonagh Group companies.
James Masterton, CEO Price Forbes, said: “An end-to-end and fully digital client engagement is critical to our future success. Whitespace will enable us to work with the latest technology, providing a better experience for our clients, our markets and our people.”
Marcus Broome, Director, Whitespace commented: “We are thrilled that Price Forbes is adopting the Whitespace Platform. Truly digital business models are a prerequisite to the market achieving the savings which are vital to its future. We are committed to helping insurance organisations to implement those models.”