PRESS
RELEASE
NHS MOTOR FLEET CONTRACT BRINGS NEW
TECHNOLOGICAL CHALLENGES
Brian Johnson Insurance Brokers launch the new enhanced
version of their existing claims system ‘CARISMA’ this week. The system,
originally developed in-house has been re-written in Visual Basic by Whitespace
Software Limited in response to the requirements arising from the NHS National Contract. Brian Johnston are to
provide in depth risk analysis and enhanced reports. Not only does the system have to provide analytical
reports for all Trusts and Special Health Authorities but it must also show how
claims are being made and with what frequency.
'CARISMA' is planned to serve as the hub of a
multi-location system covering Brian Johnston’s associated accident management
and uninsured loss recovery operations. Further enhancements will allow for
electronic data interchange with Brian Johnston’s partner Royal & Sun
Alliance.
“The system is designed to provide firstly an effective, dependable system for handling Brian Johnston’s existing business practices and secondly to provide a solid foundation for future business requirements including the planned multi-location system. We had to meet these demands within a tight budget.” explained Mike Minns, Project Manager.
For Brian Johnston, the
system will save them time and money by reducing the time spent keying in
claims details. The new user-interface gives an improved layout to data entry
screens, providing a closer match with the paper claims forms that Brian Johnston
receive, so speeding their input.
Alterations to the underlying database have improved the integrity of
the data and removed unnecessary duplication.
The number of unnecessary phone calls are also set to reduce as the
central system can now be accessed directly by all staff. The introduction of
electronic data exchange between Brian Johnston, the associated offices and R
& SA will further improve business practice by reducing the need for
unnecessary phone calls between sites.
“What is refreshing about this project is that the user
has been in charge of the whole operation, choosing which areas of the system
to upgrade and doing so within their own timetable. Bespoke software does not
have to be expensive or time consuming if done in this way.” Peter Gray,
Managing Director of Brian Johnston Insurance Brokers.
ENDS
Notes to Editors:
Whitespace Software
Limited is based in
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